Privacy Policy

Learn more about our privacy policy.

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Privacy Policy

This privacy policy covers the Web site (the “Site”) and the services available through the Site. We may post supplementary privacy notices for some of those services where more detailed information is required to explain our privacy practices in relation to them.

1. Information Collection

Information You Provide

If you register for an account, you must provide certain personally identifiable information on our order form; in particular, certain contact information (including your name, address, email address, and billing address) and financial information (including credit card number and expiration date), which we use for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you. You will not be able to open an account if you do not provide the information that is identified as required in the account registration and/or purchase process.

When registering for an account or using other features on the Site, you may also have the option to provide business and additional demographic information to us. We encourage you to submit this information so we can provide you a more personalized experience on our Site, but such information is not required to use the Site.

If you submit a testimonial to the Site, we may collect your name, email address and any other personally identifiable information that you voluntarily include in your testimonial.

If you subscribe to a newsletter, we may collect your name and email address.

From time-to-time we may provide you with the opportunity to participate in our contests or surveys on the Site. If you participate, we may request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes demographic information (such as zip code), and could also include contact information (such as your name and address).

Automatically Collected Information

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to analyze trends, to administer the Site, to understand users’ movements around the Site and to gather demographic information about our user base as a whole.

We also use “cookies” to recognize specific visitors and more quickly provide personalized content, or grant you unimpeded access to the Site. Cookies are small text files a Web site can use to recognize repeat users. With cookies enabled, you will often not need to fill in password or contact information. Information gathered through cookies also helps us measure use of our Site. Cookie data allow us to track usage behavior and compile data that we can use to improve the Site.

Generally, cookies work by assigning a unique number to the user that has no meaning outside of the Web site that he or she is visiting. You can easily turn off cookies. Most browsers have a feature that allows the user to refuse cookies or issues a warning when cookies are being sent. Please consult the “Help” section of your browser for more information about how to disable cookies. However, our Site will not function as effectively without cookies. Enabling cookies ensures a smooth, efficient visit to our Site.
We use a third-party tracking service that uses cookies and web beacons to track aggregated anonymized data about visitors to our Site to capture usage and volume statistics to help us improve our Site. We have no access or control over these tracking technologies.

This privacy policy covers the use of tracking technologies by Apptive only and does not cover the use of tracking technologies by any third party.

Children Under Thirteen

Our Site is not intended for, and is not directed to, children under the age of thirteen. Apptive does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under thirteen, please ask your parent or guardian to contact us at for more information.

2. Information Use

In addition to the uses of your information described elsewhere in this privacy policy, we may also use your information in one or more of the following ways. We will not use or share your personally identifiable information in ways unrelated to those described in this privacy policy without your permission.

Communications from Apptive

We will use your information to communicate with you and provide you with transactional messages in response to your inquiries, to provide the services you request, and to manage your account. For example, when you register for an account , you will receive a short welcome email.

We will send you service-related announcements when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. If you are a paid subscriber, you may also receive emails regarding your account status and billing. Generally, you may not opt-out of these transactional communications which are not promotional in nature.

We may use your information to contact you about other products or services that we offer and about products and services of third parties in which you may be interested. You may opt out of receiving such communications from us at any time (but not the transactional emails described in the paragraphs above) by contacting us as set out below in the section below entitled “Opting Out of Communications from Apptive”.

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe from newsletters at any time. Please see the section below entitled “Opting Out of Communications from Apptive”.

We post testimonials on the Site that you submit to us from time to time. We always request permission to post your testimonial on the Site, and we may use your information to contact you for the purpose of requesting such permission.

Statistical Analyses

reserves the right to perform statistical analyses of user behavior and characteristics. We do this in order to measure interest in, and use of, the various areas of the Site. Statistical analyses are performed on anonymized, aggregated data.

IP Addresses

Apptive collects IP addresses for system administration and record keeping. Your IP address is automatically assigned to your computer when you use the World Wide Web. Our servers record incoming IP addresses. By tracking IP addresses, we can determine which Web sites refer the most people to Apptive. The IP addresses are analyzed in the aggregate.

3. Sharing Information with Third Parties

Service Providers

We may use third parties to provide billing services on our Site. When you purchase a service from us, we may share contact and credit card information as necessary for the billing service provider to provide that service.

Other Third Parties

We may from time to time request your permission to provide your personally identifiable information to third parties for various purposes, including to allow those third parties to contact you about products and services in which you may be interested. If you permit us to do so (by opting-in), we may provide your information to those third parties for those purposes. If you later wish to opt out, you may do so at no cost by contacting us at However, if you wish to stop receiving communications from a third party to which we provided your information prior to your opting out, you will need to contact that third party directly. We will not sell, rent, or otherwise provide your information to any other third parties, except as otherwise described in this privacy policy.

4. Disclosures Required by Law

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on us.

5. Merger or Other Acquisition

We may transfer your personally identifiable information to a successor entity upon a merger, consolidation or other corporate reorganization in which Apptive participates or to a purchaser of all or substantially all of Apptive’s assets to which this Site and its Services relates.

6. Opting Out of Communications from Apptive

Upon request, Apptive will allow any user to opt out of our monthly newsletter and from receiving emails about other products and services. You can contact us by email (, or follow the unsubscribe instructions included in each promotional email sent to you, including the newsletter.

7. Accessing, Changing or Deleting your Information

We endeavor to ensure that your personally identifiable information is accurate by collecting it directly from you and providing you with the ability to update it.

If your personally identifiable information changes, you may request us to correct or update your personally identifiable information by emailing our Customer Support at, or by contacting us by postal mail at the address listed below.

8. Apptive Security Statement

Further details about Apptive’s security practices are available in our Security Statement.

9. Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please check for change notices on a regular basis. If we decide to change our privacy policy in a material way, we will post a prominent change notice on the Site, and we may notify you by email of those changes so that you continue to be aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

10. Links to Other Web Sites

This Site contains links to other Web sites that are not owned or controlled by Apptive. Please be aware that Apptive is not responsible for the privacy practices of such other Web sites. We encourage you to be aware when you leave our Site and to read the privacy policies of each and every Web site that collects personally identifiable information. This privacy policy applies only to information collected by this Site and the services available through the Site.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us at

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